Assessor Resource

ICTNWK401
Install and manage a server

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to install and manage a server. Server management includes initial configuration and testing, ongoing administration, software distribution and updates, profiling and monitoring servers, and troubleshooting.

It applies to individuals with competent information and communications technology (ICT) skills, employed in network management or server administration roles.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

1.2 Obtain server applications and features from appropriate person

1.3 Choose most suitable operating system features and network services with reference to required server solution and technical requirements

1.4 Review required installation options

1.5 Analyse data migration requirements

1.6 Back up local data in preparation for installation

1.7 Arrange access to site and advise client of deployment and potential down time

2. Install server as required by the specification

2.1 Create disk partitioning scheme

2.2 Create file systems and virtual memory

2.3 Install network operating system

2.4 Install and configure server applications and network services

2.5 Reconnect and reconfigure connectivity devices

2.6 Patch the operating system and applications to ensure maximum security and reliability

2.7 Restore local data to new server

3. Configure and administer the server

3.1 Configure network directory service

3.2 Create and manage accounts to facilitate security and network access

3.3 Configure user environment using operating system policies and scripts

3.4 Create directory structure and quotas to meet client requirements

3.5 Configure and manage print services

3.6 Set the security, access and sharing of system resources to meet client requirements

3.7 Implement security policy to prevent unauthorised access to the system

3.8 Implement backup and recovery methods to enable restoration capability in the event of a disaster

3.9 Configure update services to provide automatic updates for operating system and applications

4. Monitor and test the server

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse the error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct server problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete documentation and clean up worksite

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notification of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Evidence of the ability to:

install and configure server

configure network connectivity

manage the server operating system, including user accounts, file, network directory and print services

perform backup and recovery

update operating system and software

monitor and test server

troubleshoot server and network failures.

Candidates should demonstrate competency in at least TWO different network operating systems.

To complete the unit requirements safely and effectively, the individual must:

identify and describe current network hardware and software systems and their requirements, including:

network operating systems (NOS)

server applications including compatibility issues and resolution procedures

desktop applications and operating systems

recognise and describe basic server installation and maintenance processes and procedures, including:

documentation skills for networks

error logging and reporting

high availability options for file systems, including redundant array of independent disks (RAID) and replication

network directory services and network service configuration

options for performance tuning

user authentication

specify and describe processes and procedures required to support and manage a server, including:

best practice for implementing backup and recovery procedures

boot process

operating system help and support utilities

operating system installation methods, including installation from CD or DVD, universal serial bus (USB) boot disk, network and script (automated install)

printer management

process and task management, including process termination

task scheduling utilities

troubleshooting tools and techniques, including network diagnostic utilities

user account and password management.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where server installation may be conducted

relevant server specifications including:

cabling

local area networked (LAN) computers

server diagnostic software

switch

client requirements

wide area network (WAN) service point of presence

workstations

relevant regulatory documentation that affects installation activities.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

1.2 Obtain server applications and features from appropriate person

1.3 Choose most suitable operating system features and network services with reference to required server solution and technical requirements

1.4 Review required installation options

1.5 Analyse data migration requirements

1.6 Back up local data in preparation for installation

1.7 Arrange access to site and advise client of deployment and potential down time

2. Install server as required by the specification

2.1 Create disk partitioning scheme

2.2 Create file systems and virtual memory

2.3 Install network operating system

2.4 Install and configure server applications and network services

2.5 Reconnect and reconfigure connectivity devices

2.6 Patch the operating system and applications to ensure maximum security and reliability

2.7 Restore local data to new server

3. Configure and administer the server

3.1 Configure network directory service

3.2 Create and manage accounts to facilitate security and network access

3.3 Configure user environment using operating system policies and scripts

3.4 Create directory structure and quotas to meet client requirements

3.5 Configure and manage print services

3.6 Set the security, access and sharing of system resources to meet client requirements

3.7 Implement security policy to prevent unauthorised access to the system

3.8 Implement backup and recovery methods to enable restoration capability in the event of a disaster

3.9 Configure update services to provide automatic updates for operating system and applications

4. Monitor and test the server

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse the error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct server problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete documentation and clean up worksite

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notification of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Evidence of the ability to:

install and configure server

configure network connectivity

manage the server operating system, including user accounts, file, network directory and print services

perform backup and recovery

update operating system and software

monitor and test server

troubleshoot server and network failures.

Candidates should demonstrate competency in at least TWO different network operating systems.

To complete the unit requirements safely and effectively, the individual must:

identify and describe current network hardware and software systems and their requirements, including:

network operating systems (NOS)

server applications including compatibility issues and resolution procedures

desktop applications and operating systems

recognise and describe basic server installation and maintenance processes and procedures, including:

documentation skills for networks

error logging and reporting

high availability options for file systems, including redundant array of independent disks (RAID) and replication

network directory services and network service configuration

options for performance tuning

user authentication

specify and describe processes and procedures required to support and manage a server, including:

best practice for implementing backup and recovery procedures

boot process

operating system help and support utilities

operating system installation methods, including installation from CD or DVD, universal serial bus (USB) boot disk, network and script (automated install)

printer management

process and task management, including process termination

task scheduling utilities

troubleshooting tools and techniques, including network diagnostic utilities

user account and password management.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where server installation may be conducted

relevant server specifications including:

cabling

local area networked (LAN) computers

server diagnostic software

switch

client requirements

wide area network (WAN) service point of presence

workstations

relevant regulatory documentation that affects installation activities.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures 
Obtain server applications and features from appropriate person 
Choose most suitable operating system features and network services with reference to required server solution and technical requirements 
Review required installation options 
Analyse data migration requirements 
Back up local data in preparation for installation 
Arrange access to site and advise client of deployment and potential down time 
Create disk partitioning scheme 
Create file systems and virtual memory 
Install network operating system 
Install and configure server applications and network services 
Reconnect and reconfigure connectivity devices 
Patch the operating system and applications to ensure maximum security and reliability 
Restore local data to new server 
Configure network directory service 
Create and manage accounts to facilitate security and network access 
Configure user environment using operating system policies and scripts 
Create directory structure and quotas to meet client requirements 
Configure and manage print services 
Set the security, access and sharing of system resources to meet client requirements 
Implement security policy to prevent unauthorised access to the system 
Implement backup and recovery methods to enable restoration capability in the event of a disaster 
Configure update services to provide automatic updates for operating system and applications 
Test server for benchmarking against client specification and requirements according to test plan, and record outcomes 
Analyse the error report and make changes as required 
Use troubleshooting tools and techniques to diagnose and correct server problems 
Test required changes or additions 
Validate changes or additions against specifications 
Make and document server configuration and operational changes 
Complete client report and notification of server status 
Clean up and restore worksite to client’s satisfaction 
Secure sign-off from appropriate person 

Forms

Assessment Cover Sheet

ICTNWK401 - Install and manage a server
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

ICTNWK401 - Install and manage a server

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

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